Shipping policy

Shipping Policy for Mizu

Last updated: April 2026

Thank you for shopping with Mizu. Below you will find important information regarding our shipping and delivery process.

1. Order Processing Time

All orders are processed within 3–6 business days.

During periods of high demand, processing times may extend to 6 or more business days.

Please note:

  • Processing times do not include shipping time

  • Business days do not include weekends or public holidays

2. Shipping Time

Once your order has been processed and shipped, estimated delivery times are typically 5–8 business days, depending on your location.

Please note that shipping times are estimates and may vary.

3. Delays

While we aim to deliver your order as quickly as possible, delays may occur due to:

  • High order volume

  • Shipping carrier delays

  • Customs processing (for international orders)

  • Holidays or unforeseen circumstances

We appreciate your patience and understanding.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow a few days for tracking updates to appear.

5. Incorrect Address

It is the customer’s responsibility to ensure that all shipping details are correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

6. Lost or Stolen Packages

Mizu is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

If you experience any issues, please contact the shipping carrier directly.

7. Contact

If you have any questions about your order or shipping, please contact us at:

Email: mizurelief@gmail.com
Business Name: Mizu